USCIS Creates E-mail Addresses for Questions on International Adoption Applications

USCIS News Release


District Offices Create Email Boxes to Respond to Questions

WASHINGTON, D.C. -U.S. Citizenship and Immigration Services (USCIS)
invites parents with questions on pending international adoption
applications to make use of newly designated email addresses devoted
solely to international adoptions. Each USCIS District Office will have
a dedicated electronic mail address reserved solely for customer
service on international adoptions.

Given the complex and highly charged issues surrounding
international adoptions, prospective adoptive parents frequently have
difficult and urgent questions that are not easily addressed through
routine customer service channels. The new e-mail service will expedite
customer communications with USCIS on issues ranging from the
completion of application forms to questions involving case status. The
email addresses can be obtained by calling the USCIS National Customer
Service Center information line at 1-800-375-5283.

USCIS anticipates that this new service will offer prospective adoptive parents more timely answers to their questions.


On March 1, 2003, U.S. Citizenship and Immigration Services (USCIS)
became one of three former INS components to join the U.S. Department
of Homeland Security. USCIS is charged with fundamentally transforming
and improving the delivery of immigration and citizenship services,
while enhancing the integrity of our nation’s security.

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